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#Ccno icare packages password

Click the search buttonģ) Select the appropriate inmate by clicking the ‘Select and Add’ button that appears next to the inmate name.Ĥ) The inmate name you selected will appear on the page. To perform a search, you must enter at least 3 characters to perform a name search.

Click ‘Activate Account’Ħ) Select ‘Go to Homepage’ and begin shoppingġ) If you are already logged in, please go to the home page and select your category you would like to shop fromĢ) Click on the ‘Find an Inmate’ button and enter the first or last name or inmate number.

#Ccno icare packages password

If you do not receive the activation email in your Inbox within this time period, please check all Spam and Junk folders.Ĥ) Please confirm your email by clicking on the activation link in the emailĥ) This link will prompt you to sign in using the email and password combination you have created. Click the ‘Login’ button in the upper right hand corner.Ģ) Select ‘Create Account’ on the right hand side of the page.ģ) You will receive an email to activate your account within 30 minutes. If this is your first time on the new website, you will need to create a new account.ġ) Click on the iCare link above.

Please keep in mind your email address and password combination from the old iCare website will no longer be active. If an inmate is released prior to receipt of the iCare package, a refund will be issued. That would be the following Tuesday week later. For example: If a facilities delivery day is Tuesday and a delivery is placed the day after the facilities normal delivery day the order will be delivered the next available delivery day. Some Facilities allow multiple delivery’s during a given time period and others allow only once a week delivery. Due to different schedules at different Correctional Facilities, delivery times can be affected. “Fresh Favorite” meals are counted towards an incarcerated individual's weekly commissary order.We make every attempt to deliver your order on the next scheduled delivery day according to the facilities permitted delivery times. Incarcerated individuals can order “Fresh Favorite” meals at the facility if he or she has funds available. In addition to commissary items, incarcerated individuals can also purchase additional “Fresh Favorite” meals, which are available each week. If the “iCare” order is not received by 10am Thursday, the incarcerated individual may not receive the “iCare” package until the following week. The deadline to ensure delivery is 10am every Thursday.

“iCare” packages are delivered every Thursday.

However, please remember the incarcerated individual can only spend $115 per week and is only allowed one (1) “iCare” package per week.

You can add money to an incarcerated individual's account and purchase an “iCare” package for them.

There is no delivery charge to have an iCare package sent to an incarcerated individual.

Please visit for a step-by-step purchase and delivery guide.īefore purchasing an iCare package please, note: Instead of adding money to an incarcerated individual's account, you can purchase an “iCare” package of commissary items in advance and send to the incarcerated individual. These weekly orders cannot exceed $115, with an $85 per order limit. Incarcerated individuals will only be allowed up to two (2) orders per week in commissary items.

You may make deposits to multiple incarcerated individuals.ĭutchess County Jail has a commissary program that offers health, beauty, food, beverage, snack and general merchandise items for sale to incarcerated individuals.

Money that is deposited into an incarcerated individual's account can take up to 24 hours for it to post on an incarcerated individual's commissary account.

However, cash sent via mail, although not recommended, will be accepted and deposited into an incarcerated individual's account without a service fee.

When depositing money on an incarcerated individual's account via kiosk, online or over the phone, there is a fee.

Incarcerated individuals will be notified of any unacceptable form of funds that is returned to the sender.

Checks and money orders are not accepted and will be returned to the sender.

After that deposit, you may add more money, up to $200 with an additional service fee. For example, if you are using the kiosk, you can only add $200, initially (with a service fee).

You may deposit as much money as you would like to an incarcerated individual's account - the only limitation is how much at a time.